Frequently Asked Questions

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

When will you ship my order?

If you order an in-stock item, we’ll ship it within 2-5 business days.

How long will my order take to arrive?

Delivery time varies from location to location. But typically, delivery takes minimum 5 days and maximum 40 working days after dispatch.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not available if free shipping applies. In this case, please contact us at support@mavero.shop

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@mavero.shop

Where does Mavero.shop source its products, and how are they shipped?

Mavero.shop, a Zerogiveup brand, sources products directly from trusted suppliers and ships them from a US warehouse to ensure timely and efficient delivery.